私隱政策

 1. 個人資料使用

收集客戶的個人資料,

包括姓名、出生日期、聯絡方式、地址、付款資訊等,主要用於以下合法目的:

1. 提供服務和客戶支援
2. 處理訂單、付款和送貨事宜
3. 分析客戶喜好,改善產品和服務
4. 進行市場推廣和宣傳活動 
5. 遵守相關法律法規

2. 資料保護措施

我們高度重視客戶資料的安全和保密性,採取以下安全措施:

1. 使用先進的加密技術保護電子資料
2. 限制員工對敏感資料的訪問權限 
3. 定期備份和更新資料庫系統
4. 確保實體檔案的安全存放和銷毀

5. 遵守香港個人資料(私隱)條例要求

我們承諾會持續優化資訊安全措施,確保客戶資料的安全和機密性。

3. 網站對外相關及Cookie使用

本網站可能會使用Cookies來改善用戶體驗,收集瀏覽數據。我們會根據業界最佳實踐,制定Cookies使用政策,並提供選擇機會供用戶管理Cookies設定。

對於網站的對外連結,我們會盡量避免連結到不可靠或有爭議的網站。如果必須連結,我們會事先聲明並提醒用戶。

4. 申請剷除個人資料

根據香港個人資料(私隱)條例,客戶享有以下權利:

1. 查閱和更正自己的個人資料
2. 要求刪除不再需要的個人資料
3. 撤回授權 Raw Atelier 使用個人資料的同意

5. 私隱條款更新

1. Raw Atelier 保留對本私隱政策進行修訂的權利。
2. 本政策適用於 Raw Atelier 的所有服務及相關活動。
3. 如有任何爭議,均以香港法律為準。

6. 訊息安全措施
為維護本店利益,我們會採取以下訊息安全措施:

1. 嚴格管控員工對公司機密訊息的訪問權限
2. 定期更新軟件系統和資訊安全防護
3. 制定事故應急預案,確保訊息安全事故能及時處理
4. 與專業資安公司合作,獲取最新的安全建議

我們致力於為客戶提供安全可靠的服務,同時也會竭盡全力維護公司的合法利益。

我們的政策是除非法律容許或要求，所有個人資料將會保密。未經你的同意，我們不會與其他公司或組織共享你的任何個人資料。然而，在下列情況下，信息可能會披露予下列各方：

• 在我們的運作上提供服務和意見有關的的任何人士，包括顧問、核數師等，可能須接觸需要審核的資料
• 幫助維護網站的技術人員，可能接觸到網站上暫存的資料
• 本地或海外協助處理保安事故的機構，可能須接觸個別需要處理的事故的資料
• 根據適用於香港的法律要求，我們有責任向某些人士作出披露

由於我們無法控制任何第三方的任何行為，本隱私政策的隱私保護並不適用於我們在運作過程偶爾性的或經常性的或在提供服務時，需要披露任何個人資料給任何第三方的情況。我們不承擔此類第三方的保護個人隱私的任何責任。

我們保留隨時自主地修訂或更改本隱私政策聲明的權利，通過更新本隱私政策聲明，張貼告示或於本網站的特定網頁插入告示，使其生效。請緊記不時瀏覽此網頁，檢視使用本網站的私隱政策聲明的任何修訂。你繼續使用本網站即表示閣下接受該等修訂。

Privacy Policy

1. Personal Data Usage

We collect customers' personal information, including name, date of birth, contact information, address, payment details, etc., primarily for the following legitimate purposes:

1. Providing services and customer support
2. Processing orders, payments, and deliveries
3. Analyzing customer preferences to improve products and services
4. Conducting marketing and promotional activities
5. Complying with relevant laws and regulations

2. Data Protection Measures

We highly value the security and confidentiality of customer data and have implemented the following security measures:

1. Using advanced encryption technologies to protect electronic data
2. Restricting employee access to sensitive data
3. Regularly backing up and updating the database system
4. Ensuring the secure storage and destruction of physical documents
5. Adhering to the requirements of the Hong Kong Personal Data (Privacy) Ordinance

We are committed to continuously optimizing our information security measures to ensure the safety and confidentiality of customer data.

3. Website Linking and Cookie Usage

This website may use cookies to enhance the user experience and collect browsing data. We will develop a cookie usage policy based on industry best practices and provide users with options to manage their cookie settings.

For external links on the website, we will avoid linking to unreliable or controversial websites. If necessary, we will provide prior notification and a disclaimer to users.

4. Requesting Personal Data Deletion

According to the Hong Kong Personal Data (Privacy) Ordinance, customers have the following rights:

1. Access and correct their personal data
2. Request the deletion of personal data no longer required
3. Withdraw the consent given to Raw Atelier for using their personal data

5. Privacy Policy Updates

1. Raw Atelier reserves the right to revise this privacy policy.
2. This policy applies to all services and related activities of Raw Atelier.
3. In case of any dispute, Hong Kong law shall prevail.

6. Information Security Measures

To protect our company's interests, we will implement the following information security measures:

1. Strict control of employee access to company confidential information
2. Regular software system updates and security enhancements
3. Developing incident response plans to ensure timely handling of security incidents
4. Collaborating with professional security companies to obtain the latest security recommendations

We are committed to providing safe and reliable services to our customers, while also striving to safeguard the company's legitimate interests.

7. Disclosure and Sharing of Personal Data

Our policy is to keep all personal information confidential unless permitted or required by law. We will not share your personal data with other companies or organizations without your consent. However, information may be disclosed to the following parties in the following circumstances:

- Individuals who provide services and advice related to our operations, such as consultants and auditors, may need to access data that requires review
- Technical personnel who help maintain the website may access temporarily stored data on the website
- Local or overseas agencies that assist in handling security incidents may need to access data related to the specific incident
- We have a legal obligation to disclose to certain parties under applicable Hong Kong laws

Since we cannot control the actions of any third parties, the privacy protections in this privacy policy do not apply to situations where we occasionally or regularly need to disclose personal data to any third parties in the course of our operations or in providing services. We do not assume any responsibility for the protection of personal privacy by such third parties.

8. Updates

We reserve the right to unilaterally amend or change this privacy policy statement at any time, which will become effective through updates to this privacy policy statement, posted notices, or inserted notices on specific pages of this website. Please remember to periodically visit this page to review any revisions to the privacy policy statement for using this website. Your continued use of this website indicates your acceptance of such revisions.